THE ART OF DETAIL
Discover an array of exclusive services, including 2 reimagined wrapping options that feature recyclable* materials.
THE CLASSIC
A timeless black-and-white box or bag made with 40% recycled materials and 60% paper from sustainably managed forests, as well as water-based ink and glue. All plastic has been eliminated. To further reduce carbon impact, CHANEL will always choose the most lightweight option.
THE ESSENTIAL
A streamlined presentation featuring a 100% organic cotton pouch nestled directly in a transportation box, which is 100% recyclable* and made with 40% recycled materials as well as 60% paper from sustainably managed forests.
*Packaging recyclability is dependent on sorting and recycling methods, which vary by location.
AT YOUR SERVICE
EXCLUSIVE SAMPLES
Receive 2 complimentary samples with every fragrance, makeup and skincare purchase on chanel.com. Choose from an assortment at checkout.
Give the gift of choice. Select an amount, write a personal note and send to someone special by mail or email.
LEARN MORE
COMPLIMENTARY DELIVERY
To thank you for your order, CHANEL offers complimentary standard and express delivery on orders over 100€.
CUSTOMER CARE
A dedicated team CHANEL is committed to offering exceptional service. Our Client Care advisors are available at +33 9 75 18 06 61, Monday to Friday, from 10am to 7pm or via email.
SECURE PAYMENT
CHANEL guarantees all transactions are secure.
