This complimentary service lets you order CHANEL Watches and Fine Jewelry pieces online and pick them up in person at select boutiques within 2 – 5 business days*. Should you have any questions or need further assistance, please contact CHANEL Customer Care via live chat or by calling 1.800.550.5355.

*Subject to product availability and approval

HOW TO PLACE A CHANEL
CLICK & COLLECT ORDER

1.

SELECT YOUR PIECES

Explore Watches and Fine Jewelry collections on chanel.com. Add eligible creations to your bag by choosing “Click & Collect.”

2.

CHOOSE A BOUTIQUE

Select the boutique where you’d like to pick up your order. To see which locations offer Click & Collect, please refer to the FAQ.
.

3.

COMPLETE CHECKOUT

Enter your details and finalize your purchase. Your payment will be processed once your order is available for pickup.

4.

COLLECT YOUR PIECES

You will receive an email when your order is ready to be picked up at your selected CHANEL boutique. 

FREQUENTLY ASKED QUESTIONS

The following locations offer Click & Collect:

 

5th Avenue Watches and Fine Jewelry Boutique
730 5th Avenue
New York, NY 10019

 

57th Street Boutique
15 East 57th Street
New York, NY 10022

 

Bal Harbour Boutique
9700 Collins Avenue
Bal Harbour, FL 33154

 

Bellagio Las Vegas Boutique
3600 South Las Vegas Boulevard
Las Vegas, NV 89109

 

Beverly Hills Watches and Fine Jewelry Boutique
400 North Rodeo Drive
Beverly Hills, CA 90210

 

Boca Raton Boutique
6000 Glades Drive
Suite 1144A
Boca Raton, FL 33431

 

Boston Boutique
6 Newbury Street
Boston, MA 02116

 

Chicago Boutique
65 East Oak Street
Chicago, IL 60611

 

Dallas Boutique
100 Highland Park Village
Dallas, TX 75205

 

Honolulu Ala Moana Boutique
1450 Ala Moana Boulevard
Honolulu, HI 96814

 

Houston Boutique
5015 Westheimer Road
Suite 2200
Houston, TX 77056

 

Palm Beach Boutique
301 Worth Avenue
Palm Beach, FL 33480

 

Soho Boutique
120 Wooster Street
New York, NY 10012

 

South Coast Plaza Watches and Fine Jewelry Boutique
3333 Bristol Street
Costa Mesa, CA 92626

 

Tysons Galleria Boutique
2001 International Drive
Space 2422
McLean, VA 22102

 

Waikiki Boutique
2116 Kalakaua Avenue
Honolulu, HI 96815

 

Washington, D.C. Boutique
955 I Street Northwest
Washington, D.C. 20001

 

Wynn Las Vegas Watches and Fine Jewelry Boutique
3121 South Las Vegas Boulevard
Las Vegas, NV 89109

 

For hours and directions, visit the store locator.

Watches and Fine Jewelry orders are typically ready within 2 – 5 business days. Subject to product availability and approval. Please do not arrive at the boutique until you are notified that your order is ready for pickup. 

You must bring a form of government-issued identification and the email confirming that your order is ready for pickup. Please see an Advisor upon arrival at the boutique. 

Once your order is ready for pickup, please collect it within 14 days. If you need more time, you can call the boutique to extend the pickup window. The boutique’s phone number can be found in your confirmation email or via the store locator.

For more information, visit the FAQ.