THE ART OF DETAIL

Discover an array of exclusive services, including 2 reimagined wrapping options that feature recyclable* materials.

  • THE CLASSIC

    A timeless black-and-white box or bag made with recycled materials and paper from responsibly managed forests, as well as water-based ink and glue. To optimize its environmental impact, CHANEL will always choose the most lightweight option.

  • THE ESSENTIAL

    A streamlined presentation featuring a 100% cotton pouch nestled directly in a transportation box, which is recyclable* and made with recycled materials and paper from responsibly managed forests.

*Packaging recyclability is dependent on sorting and recycling methods, which vary by location.

AT YOUR SERVICE

CLICK & COLLECT

This special service lets you order CHANEL Watches and Fine Jewelry pieces online and pick them up at select boutiques.

EXCLUSIVE SAMPLES

Receive 2 complimentary samples with every fragrance, makeup and skincare purchase on chanel.com. Choose from an assortment at checkout.

CUSTOMER CARE

CHANEL Advisors are available 24/7 to answer all your questions. Please email, call 8005500005 or live chat.

NEWSLETTER

Sign up to get exclusive news and first looks, plus access to waitlists, pre-orders and products found only on chanel.com.

STORE LOCATOR

Visit the store locator to find your closest CHANEL location.

THE FINISHING TOUCH

CHANEL invites you to include a personalized message with your gift.

SECURE PAYMENT

CHANEL guarantees all transactions are secure.