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QUESTIONS & ANSWERS

• How can I get a refund from Social Security and my insurance?

• Social Security and insurance reimbursments depend on local law and personal insurance coverage. CHANEL will provide you with the invoice for your optical frame so that you can take the necessary steps for refunds to which you are potentially eligible. You are responsible for this process.

• How can I get an invoice for my insurance claim ?

• CHANEL provides you with an invoice that you can download from your account or directly from the order confirmation email that you will receive after your order has been shipped.

• Are CHANEL optical frames compatible with all types of lenses?

• CHANEL optical frames are compatible with all single vision lenses. For progressive lens compatibility, you can refer to the features section of CHANEL optical pages.