FAQ

FRAGRANCE & BEAUTY

Prices for CHANEL products are listed in the [CHANEL Online Boutique] (https://www.chanel.com/hu/fragrance/)
Since prices for CHANEL products are not fixed, authorised CHANEL retailers are free to set their own resale prices.
You can contact us online or by telephone so that we may assist you in your search.

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

You may contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

For questions about our makeup products, you can also refer to our [Makeup Lessons] (https://www.chanel.com/hu/makeup/)
Our beauty advisors are also available to assist you in all [authorised CHANEL retailers] (../../storelocator/).

CHANEL does not publish catalogues or brochures for its cosmetic products. You can find the most complete and up-to-date information about our products by browsing our [website] (https://www.chanel.com/hu/fragrance/).
You may also contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

or visit an [authorised CHANEL retailer] (../../storelocator/) where our beauty advisors are available to assist you.

First of all, you should know that this sensation is quite normal. It is explained by a habituation effect that no longer allows us to detect a fragrance on ourselves the same way we did when we first started wearing it. However, do not fear: other people will still be able to smell and appreciate the fragrance on you.
There is, however, a simple way to enhance your usual perfume: use one or two complementary products from the line, such as a cream or body lotion, for example. The scent that is delicately left on your skin will enhance your fragrance all day long.
We invite you to discover all of the products in the Fragrances section of our website.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Selecting a fragrance is a personal experience that depends on our habits and olfactory memory. This memory is often linked to personal emotions or our lifestyle.
To be advised in selecting a CHANEL fragrance, we recommend that you visit a brand-authorised retailer. A beauty advisor will be able to provide recommendations after speaking in-depth with you about what you are looking for. To find the authorised CHANEL retailer nearest you, please refer to the list of [retailers] (https://www.chanel.com/ww/storelocator/) on our website. You will also find a description of all our fragrances in the Fragrances section of our website.
You may also contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The classic enemies of perfume are heat, air and light. We also recommend that you keep your bottle tightly sealed, store it in its original packaging if possible (if the environment where it is kept is overly bright), and of course, keep it away from sources of heat. You can make your fragrance last several years by following these simple recommendations.

At this time CHANEL makes very few miniature bottles, which are produced only for perfume extracts. However, the House regularly provides authorised CHANEL perfume retailers with samples of its Eau de Toilette and Eau de Parfum fragrances in the form of mini-sprays, which allow you to discover the fragrances.

For all orders with Fragrance, Makeup, or Skincare products, placed through the CHANEL Online Boutique, you are given the option of selecting two Fragrance, Makeup, or Skincare samples.

To find the authorised CHANEL retailer nearest you, please refer to the Store Locator section on our website.

There are two ways to apply a fragrance:

To the skin directly, to pulse points such as the wrist and neck, in order to intensify the fragrance. The way a fragrance reacts with your skin will create a very personal and seductive effect;

To your clothing, to preserve the integrity of the original fragrance. However, you should remember that some fabrics are delicate, and perfume can sometimes cause staining. We also recommend always applying a fragrance to the inside of your clothing or to its lining.

To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

LES EXCLUSIFS DE CHANEL is a collection of unique fragrances that draw their inspiration from the House's history and the life of Mademoiselle Chanel.
The LES EXCLUSIFS DE CHANEL collection is available through the [CHANEL Online Boutique] (https://www.chanel.com/hu/fragrance/les-exclusifs-de-chanel/c/7x1x4/), in CHANEL Boutiques, and at the Fragrance departments of some department stores. You can find a list of these by referring to the [Store Locator] (../../storelocator/) section of our website.
You may also contact a Fragrance Expert from the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

All share the same fragrance base; however, each formula contains variations that amplify or enhance the perfume wearer's desired effects. In addition, their concentrations are often different and more suited to certain lifestyles. A parfum is traditionally worn in the evening, whereas eau de parfum and eau de toilette formulas are more suited for daytime wear.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:.

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

In order to preserve the integrity of the original fragrance, we recommend that you do not apply the fragrance to your skin, but instead that you spray the inside of your clothing or its lining.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The CHANEL Makeup Creative Studio recommends applying foundation with your fingers, or use FOUNDATION BRUSH NO. 6.
With your fingers: Dispense foundation onto the back of your hand for optimal freedom of movement. Dab it onto your face, starting in the centre and working outwards.
With a brush: Dispense foundation onto the back of your hand. Pick it up with the brush. Apply all over the face, starting in the centre and working outwards.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Select light shades to illuminate the complexion, and dark shades to structure the face. Apply light shades of blush with a brush to the tops of cheekbones, and apply dark shades to the hollow area below the cheekbones. This contouring effect will add depth to your makeup.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

You should select a foundation based on your desired makeup results, as well as your skin profile.
Knowing your skin type well is important for selecting a foundation texture (fluid, cream or compact) that suits you best. The skin should feel comfortable and free when wearing foundation.
You should always select a shade one level lighter than your natural skin tone to boost its luminosity. In general, foundation that looks dark on the skin does not compliment the complexion.
Do you want to create a sophisticated or more relaxed look?

We do not dress the same way for the office, going out at night or relaxing on the weekend.
The same is true for the complexion: makeup results can vary to suit our moods and desires.
For personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone. A beauty advisor will assist you in better understanding your needs and desires.

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Use a lip liner to outline your lips and add colour before applying lipstick. This will help the colour adhere much better. Next, apply your lipstick. Blot any excess with a paper tissue, and very lightly dust your lips with powder. Finally, apply your lipstick once more. This will significantly extend its wear.
One final recommendation: we recommend using lip treatment LE LIFT FIRMING - ANTI-WRINKLE LIP AND CONTOUR CARE. As soon as it is applied, the comforting balm texture transforms into a matte veil for optimal application of lipstick.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Makeup is applied differently for the evening than for daytime wear. For evening wear, choose a lighter shade of foundation to boost radiance. You can also emphasise your eye makeup or lipstick, which will stand out even better when paired with lighter foundation.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Unfortunately, when a star product has sold out, it is final. These limited-edition, highly trendy products are only produced in a finite supply. The only solution is to make sure you don't miss out on anything: stay up-to-date every season by reading fashion/beauty magazines and by visiting the CHANEL Online Boutique.
You can subscribe to our [Newsletter] (https://www.chanel.com/hu/). For Austria, Bosnia, Germany and Israel, you will have to confirm your subscription by clicking on the link in the confirmation e-mail.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Makeup often reveals our personalities or simply reflects our current moods. In reality, finding your own style means knowing how to select what looks good on you and what is to your liking from among the trends. There are some essential rules that don't change, for example, which foundation you should choose. Next, create the rest of your look based on your mood, desires, the season and the messages that you want to send to those around you. There are two ways to approach makeup: The first is a more understated approach, which focuses on enhancing your own beauty and natural radiance; the second is more free and spontaneous, a way of expressing your current mood.

To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The two most frequent causes of this are choosing an ill-suited texture or not properly preparing the skin. Makeup bases help provide flawless wear.
Here is a tip: if you are going out at night and are afraid your skin might look oily, quickly rub an ice cube over your face, then blot your skin dry with a paper tissue. This will set your makeup in place and boost your radiance: magic!
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Do not apply moisturiser to your eyelids. Absorb any excess oil with a paper tissue, then lightly dust your eyelids with loose powder. To lengthen the wear of your eyeshadow, you can also dampen it with water before applying it. Make sure that your applicator is thoroughly dry before placing it back in the compact.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

All makeup products are of course designed to be noncomedogenic on the skin. Therefore, there is no contraindication against using it every day. However, it is important to remove your makeup at night: this essential step is one of the secrets to beautiful skin.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Waterproof mascaras are formulated to not cause damage to the eyelashes. It is strongly recommended that you remove mascara with a waterproof eye makeup remover such as [DÉMAQUILLANT YEUX INTENSE] (https://www.chanel.com/hu/skincare/p/166140/demaquillant-yeux-intense-gentle-bi-phase-eye-makeup-remover/).
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The creators of CHANEL makeup always recommend (just as for foundation) selecting a powder that is one shade lighter than your natural skin tone, in order to brighten the complexion and boost its transparency.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Starting at age 25, cellular renewal slows down and early signs of ageing set in, which are at first invisible.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

There are several different types of masks available to meet the skin's various needs. As a general rule, you can use a mask 1 to 3 times a week.
If you are looking for a more targeted treatment that is adapted to your skin's specific needs, we recommend that you visit an authorised CHANEL retailer to receive tailored assistance from a beauty advisor. To find the retailer nearest you, please refer to our [Store Locator] (../../storelocator/) section.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

A skincare product is most effective when it targets the skin's needs precisely. To choose the best-suited products and to identify the care that meets your expectations, we recommend receiving a personalised consultation. Developed by CHANEL Research, it takes into account your lifestyle and skin characteristics to provide product recommendations that are completely adapted to your skin profile.
To receive a consultation, you may contact the Customer Service Department of the CHANEL Online Boutique by telephone, or visit an [authorised CHANEL retailer] ((../../storelocator/).

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

As a general rule, use them in the following order: cleanser, lotion, serum (if your recommended regimen includes two serums, we recommend using one at night and one in the morning), followed by your daily moisturiser. However, this order may vary with certain specialised products.
To receive more advice, we recommend that you contact the Customer Service Department of the CHANEL Online Boutique by telephone, or visit the [retailer] (../../storelocator/) nearest you.

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

CHANEL Research has made sensitivity a subject of study. This research has revealed that several different types of sensitivity exist: contact sensitivity, environmental sensitivity, and sun sensitivity. In order to determine yours more precisely, we recommend that you receive a personalised consultation, which will provide you with the most targeted product recommendations.
To receive a consultation, please visit one of our authorised CHANEL retailers, or contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

There is no contraindication against this; in fact, sunscreen is a complementary step for daily skincare products. We recommend that you apply your usual moisturiser in the morning, wait a few minutes, then apply your sunscreen.
To receive personalised recommendations, please contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

You can subscribe to our [Newsletter] (https://www.chanel.com/hu/) . For Austria, Bosnia, Germany and Israel, you will have to confirm your subscription by clicking on the link in the confirmation e-mail.

To unsubscribe, simply click the "Unsubscribe" link found at the bottom of all of our e-mails. You can also contact your Customer Care Advisor by e-mail or by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

You can follow CHANEL on social media:

You can order our products through the CHANEL Online Boutique or purchase them from any authorised retailer.

You may find a list of [retailers] (../../storelocator/) here.

By category or product line: you can browse all categories of our products from the menu at the top of each page.
Using the search feature: you can click the search icon represented by a magnifying glass located at the top right of each page, then enter one or more keywords in the window that appears. The products and other associated content (videos, makeup lessons, etc.) that are pertinent to your search will be displayed.

For all orders with Fragrance, Makeup or Skincare products, placed through the CHANEL Online Boutique, you are given the option of selecting two Fragrance, Makeup or Skincare samples.

You can also visit an authorised CHANEL retailer where a beauty advisor can assist you and present the CHANEL products that best suit your needs. You can view a list of [authorised CHANEL retailers] (../../storelocator/) on our website.

As a general rule, we recommend that you receive a consultation at least twice a year, when the seasons change or each time you repurchase a CHANEL product. However, other factors can cause changes in your skin: recovering from illness, stress, a specific climatic environment or even a simple change of lifestyle. It is therefore preferable to seek personalised recommendations from a beauty advisor.
To receive a consultation, please visit one of our authorised CHANEL retailers, of which you can find a list in the [Store Locator] ((../../storelocator/) section, or contact the Customer Service Department of the CHANEL Online Boutique by telephone:

LA LIGNE DE CHANEL

Phone numbers

price

Opening hours (France - Paris time)

Austria

0810 50 0010

Charges apply max 0.10€/min

Monday to Friday: 10:00-19:00

Belgium

070 66 55 55

0.15 €/min

Monday to Friday: 10:00-19:00

Denmark

2815 8000

National calling costs

Monday to Friday: 10:00-19:00

France

0800 255 005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

Germany

01801 24 26 35

3.9 ct €/min - 42 ct from mobile phone

Monday to Friday: 10:00-19:00

Italy

840000210

0.08 €/min

Monday to Friday: 10:00-19:00

Luxembourg

26 37 57 31

0.03 €/min

Monday to Friday: 10:00-19:00

Russia

880 070 018 72

Toll-free call from a land-line telephone

Monday to Friday: 09:00-18:00

Spain

901 51 95 19

0.05€/call then 0.02 €/min

Monday to Friday: 10:00-19:00

Sweden

020 755 755

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

The Netherlands

0900 519 2005

Toll-free call from a land-line telephone

Monday to Friday: 10:00-19:00

You can create your wish list by clicking on the Star symbol from the pages of each product or directly from the catalog and share it by e-mail.
You can find your wish list under the My Accountsection, as well as in the "My Selection" section, and share it by e-mail.

CHANEL gift cards are available in La Boutique en Ligne CHANEL. Gift cards can only be used in the country it has been purchased, either on e-commerce and Beauty Boutiques.

A list of retailers is available in our [Store Locator] ((../../storelocator/) section.

We kindly ask that you provide us with the contact information for the vendor (name and place of sale, regardless of if it is a store or a website) so that we can consider which actions should be taken to put an end to activities that may constitute acts of counterfeiting. You can provide us with this information by filling out the [Contact us] (../../contact-us/) form on our website. If you have filed a complaint against the seller, we remain at the disposal of the authorities to which this complaint has been filed for any information regarding the nature of the product in question.

We wish to draw your attention to the fact that despite the actions we take daily against websites that sell products that infringe on our rights, the Internet remains a particularly significant vector for the dissemination of counterfeit goods. This is why, in your interest, we recommend only purchasing CHANEL goods from CHANEL Boutiques and authorised CHANEL websites and retailers. This way, there is no risk of encountering counterfeit goods. You can find a list of these retailers on the [Store Locator] (../../contact-us/) section of our website.

A gift card is valid for one year from the date of purchase and may be used on one or more occasions. For Germany, Austria, and Spain, the validity of the gift card is up to 5 years.

A gift card may be supplemented by another gift card or any other accepted means of payment at the point of sale.

It is not exchangeable or refundable, even partially, in the event of loss, theft, or expiration.
It may not be used to purchase another gift card.

Gift cards are offered in values ranging from €50 to €250.

The balance and date of validity of a gift card can be looked up in boutiques [Store Locator] ((../../storelocator/) , by going on the dedicated ([gift card page] (https://www.chanel.com/hu/gift-card)) or by contacting the Customer Service Department of the CHANEL Online Boutique by telephone:

CUSTOMER CARE SERVICE - LA BOUTIQUE EN LIGNE

Phone numbers

Price

Opening hours (France - Paris time)

Austria

0800 29 8 444

Toll-free call from a land-line telephone

Monday to Saturday: 10h-19h

Belgium

0800 97 447

Toll-free call from a land-line telephone

Monday to Friday: 10h-19h

Bulgaria

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Croatia

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Denmark

080 10 10 50

Toll-free call from a land-line telephone

Monday to Friday: 10h-19h

Estonia

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Finland

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

France

01 58 37 68 00

National calling costs

Monday to Saturday: 10h-19h

Germany

0800 55 19 555

Toll-free call from a land-line telephone

Monday to Saturday: 10h-19h

Italy

800411344

Toll-free call from a land-line telephone

Monday to Saturday: 10h-19h

Latvia

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Lithuania

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Luxembourg

80025250

Toll-free call from a land-line telephone

Monday to Friday: 10h-19h

Poland

800889666

Toll-free call from a land-line telephone

Monday to Friday: 10h-19h

Portugal

213223146

National calling costs

Monday to Friday: 10h-19h

Romania

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Slovakia

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Slovenia

+33 1 58 37 46 23

International calling costs

Monday to Friday: 10h-19h

Spain

900 10 23 92

Toll-free call from a land-line telephone

Monday to Friday: 10h-19h

Sweden

020 53 00 00

Toll-free call from a land-line telephone

Monday to Friday: 10h-19h

The Netherlands

0800 333 23 33

Toll-free call from a land-line telephone

Monday to Friday: 10h-19h

In some countries, you can book a virtual or in-store appointment with a CHANEL advisor.
If there is a fee for the appointment, you will be notified of the amount at the time of booking. Payment is made directly in-store.