WHERE TO REPAIR MY JEWELRY?
CHANEL Fine Jewelry enjoys an international network of repair workshops that combine the highest technical mastery with respect for Fine Jewelry expertise. Your piece may be taken to any CHANEL boutique for any repairs.
Any service or repair not carried out by a CHANEL boutique or CHANEL Fine Jewelry–authorized workshop exposes your jewelry to the risk of damage.
After your jewelry piece is taken to a CHANEL boutique, it is then sent to a workshop where our jewelers will evaluate your jewelry and provide an estimate for the required repair. This expertise is transferred to our boutique in the form of an estimate. The repair will begin as soon as you have accepted the estimate.
RETURN OF JEWELRY TO BOUTIQUES
Once the repair has been completed, your jewelry is returned to the same boutique where it was originally dropped off, and a CHANEL advisor will contact you. Our boutique teams remain available to answer any questions you may have during the repair process.
Our boutique teams are available to answer any questions you may have during the repair process.