Guarantee and Authenticity


Each CHANEL Fine Jewelry piece is subject to the legal warranties currently in force. The following are not covered by these warranties:

  • Damage resulting from accidents or from inappropriate or abusive use of a piece of jewelry
  • Damage resulting from repairs or dismantling not undertaken by a CHANEL boutique
  • The consequences of normal wear and the aging of a piece of jewelry.
  • Beyond these warranties, CHANEL Fine Jewelry is present throughout the life of your jewelry to undertake all possible repairs. You may visit any CHANEL boutique in order to allow one of our experts to examine your jewelry. To find the boutique nearest you, see our store locator or contact us.

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    Your piece has been crafted in our Fine Jewelry workshops, where we meticulously attend to every stage of the production process. We certify that all CHANEL Fine Jewelry pieces are made of Gold (750 ‰) or Platinum (950 ‰).

    It is only by purchasing a piece of jewelry at a CHANEL boutique that its authenticity can be guaranteed. Similarly, only authentic CHANEL jewelry pieces are eligible for repairs.

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    stolen jewelry

    In the event that your Chanel jewelry piece is stolen, please contact the Chanel boutique of your choosing.

    Care and services