Guarantee and Authenticity


Each CHANEL Fine Jewelry piece is subject to the legal warranties currently enforced. The following are not covered by these warranties:

  • Damage resulting from accidents or from inappropriate or abusive use of jewelry piece
  • Damage resulting from repairs or dismantling not undertaken by a CHANEL boutique
  • The consequences of normal wear and the aging of a piece of jewelry

Beyond these warranties, repairs can be made by CHANEL Fine Jewelry throughout the life of each Fine Jewelry piece.

For more information, call 800.550.5355.

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Your piece has been crafted with meticulous care by CHANEL Fine Jewelry. We certify that all CHANEL Fine Jewelry pieces are made of Gold (750 ‰) or Platinum (950 ‰).

Only by purchasing a Fine Jewelry piece at a CHANEL boutique can authenticity can be guaranteed. Similarly, only authentic CHANEL Fine Jewelry pieces are eligible for repairs.

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stolen jewelry

In the event that your CHANEL Fine Jewelry piece is stolen, please contact the CHANEL boutique of your choice.

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Care and services

*Suggested retail price. More information. For Hawaii/Guam prices, please contact us