Care instructions for CHANEL Fine Jewelry
CHANEL places the utmost importance on the quality of the materials selected for each fine jewelry creation.
Preserve the beauty of your piece by taking a few precautions for use and maintenance.
The precious stones and metals from which your CHANEL Fine Jewelry creation is crafted are delicate materials.
It is recommended that you refrain from wearing your jewelry in the following situations:
When washing your hands
Soap residue can slip into small crevices and tarnish the metal.
When playing sports
Athletic activities can cause impacts and scratches.
For gem-set pieces
When applying fragrance and makeup
The chemical ingredients in cosmetics can be detrimental to certain stones.
When gardening, cleaning, dishwashing
Corrosive products can harm the stones adorning your creation.
In strong heat
Temperature changes can irreversibly damage precious stones.
To preserve the brilliance of your creation, special care must be given to each type of gemstone based on its mineral properties.
It is recommended that you bring your fine jewelry to a CHANEL boutique every year for a complimentary cleaning and shining service.
*This complimentary service is carried out at our boutiques or in our Fine Jewelry workshops.
Type of material
Diamond
A diamond can be scratched only by another diamond, but it may easily scratch metal or other stones.
Despite its hardness, the diamond remains a delicate stone, liable to break from strong impact.
How to clean
01
Clean diamond jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
White ceramic
As a non-oxidizing material, ceramic is difficult to scratch. However, when ceramic comes into contact with softer materials such as gold or titanium, deposits of these materials may form, creating the appearance of scratches.
How to clean
01
Clean ceramic jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Each year, bring your piece to a CHANEL boutique for a cleaning and shining service.
Black ceramic
As a non-oxidizing material, ceramic is difficult to scratch. However, when ceramic comes into contact with softer materials such as gold or titanium, deposits of these materials may form, creating the appearance of scratches.
How to clean
01
Clean ceramic jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Each year, bring your piece to a CHANEL boutique for a cleaning and shining service.
Yellow gold
To avoid scratches, prevent 18K gold jewelry from rubbing against other jewelry pieces. Polishing and rhodium plating may restore 18K white gold to a like-new condition, removing signs of wear and tear. Please visit your nearest CHANEL boutique for these services.
How to clean
01
Clean 18K gold jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
BEIGE GOLD
To avoid scratches, prevent 18K gold jewelry from rubbing against other jewelry pieces. Polishing and rhodium plating may restore 18K white gold to a like-new condition, removing signs of wear and tear. Please visit your nearest CHANEL boutique for these services.
How to clean
01
Clean 18K gold jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
White gold
To avoid scratches, prevent 18K gold jewelry from rubbing against other jewelry pieces. Polishing and rhodium plating may restore 18K white gold to a like-new condition, removing signs of wear and tear. Please visit your nearest CHANEL boutique for these services.
How to clean
01
Clean 18K gold jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Platinum
To avoid scratches, keep platinum jewelry from rubbing against other jewelry pieces.
How to clean
01
Clean platinum jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Onyx
Onyx is sensitive to thermal changes, cosmetics such as creams and perfumes, detergents and cigarette smoke.
How to clean
01
Clean onyx jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Pearls
Cultured pearls are an organic material that needs to be worn regularly and is very sensitive to chemical substances. To preserve its luster, avoid putting it in contact with cosmetics, such as creams or perfumes, that could alter its shine.
How to clean
01
Clean cultured pearl jewelry with a damp soft cloth.
02
Store your cultured pearl jewelry wrapped in a soft cloth in its original case, away from other pieces of jewelry and in a humid environment. To humidify the air, place a small glass of water nearby.
03
Sapphire
Since sapphire is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean sapphire jewelry with warm water and a soft brush.
02
Wipe it with a soft cloth
03
Emerald
Since emerald is particularly sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
Emerald is a delicate stone and requires particular care. Visit a CHANEL boutique to maintain your emerald-set jewelry.
How to clean
01
Clean emerald jewelry with a damp soft cloth.
02
Store your emerald jewelry wrapped in a soft cloth in its original case, away from other pieces of jewelry and in a humid environment. To humidify the air, place a small glass of water nearby.
03
Ruby
Since ruby is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean ruby jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Tourmaline
Since tourmaline is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean tourmaline jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Quartz
Since quartz is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean quartz jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Mother-of-pearl
Mother-of-pearl must not be subjected to intense thermal shocks. Exposing it to cosmetics, such as creams or perfumes, and chemicals, such as detergents or cigarette smoke, may alter its color and iridescence.
How to clean
01
Clean mother-of-pearl jewelry with a soft cloth.
02
Store your mother-of-pearl jewelry wrapped in a soft cloth in its original case, away from other pieces of jewelry and in a humid environment. To humidify the air, place a small glass of water nearby.
03
Topaz
Like diamond, topaz is a very hard stone, yet liable to crack from a strong impact.
How to clean
01
Clean topaz jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Spinel
Since spinel is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean spinel jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Peridot
Since peridot is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean peridot jewelry with warm water and a soft brush.
02
Dry it with a damp soft cloth.
03
Tanzanite
Tanzanite is a delicate stone sensitive to shocks, scratches and extreme temperature changes.
How to clean
01
Clean tanzanite jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Opal
Exposure to intense thermal shock or dry heat may dehydrating opal. To preserve the luster of opal jewelry, avoid putting it in contact with cosmetics, such as creams or perfumes, that could alter its iridescence.
How to clean
01
Clean opal jewelry with a soft cloth.
02
Store your opal jewelry wrapped in a soft cloth in its original case, away from other pieces of jewelry and in a humid environment. To humidify the air, place a small glass of water nearby.
03
Malachite
Malachite is a delicate stone sensitive to temperature changes. To preserve the luster of malachite jewelry, avoid putting it in contact with acidic products and cosmetics, such as creams or perfumes, that could alter its shine.
How to clean
01
Clean malachite jewelry with a soft cloth.
02
03
Agate
Agate is sensitive to thermal changes, cosmetics such as creams and perfumes, detergents and cigarette smoke. By penetrating the stone, these products may alter its color.
How to clean
01
Clean agate jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Lapis
Lapis is a delicate stone sensitive to temperature changes. To preserve the luster of lapis jewelry, avoid putting it in contact with acidic products and cosmetics, such as creams or perfumes, that could alter its shine.
How to clean
01
Clean lapis jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Amethyst
Since amethyst is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean amethyst jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Aquamarine
Since aquamarine is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean aquamarine jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Iolite
Iolite is sensitive to thermal changes, cosmetics such as creams and perfumes, detergents and cigarette smoke.
How to clean
01
Clean iolite jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Chalcedony
Since chalcedony is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean chalcedony jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
Citrine
Since citrine is sensitive to temperature changes, avoid exposing it to thermal shocks and extreme heat sources.
How to clean
01
Clean citrine jewelry with warm water and a soft brush.
02
Dry it with a soft cloth.
03
One piece of jewelry can easily scratch another. Therefore, it is strongly recommended that you store each item individually in its case or travel pouch.
Be sure to always close your chain clasp to prevent knots.
Before wearing your piece, take a few simple steps to help check its condition:
Gemstones
Verify that the stones are secure. To do so, delicately pass your finger over each one. If any stones are loose, CHANEL jewelers will adjust the setting.
Clasps
Ensure that closures and chain clasps work perfectly.
Cultured Pearls
Check to make sure that the silk thread of your pearl necklace is not loose. If it is loose, a pearl restringing is necessary.
In-boutique assessment
In addition to these regular checks, you are invited to bring your fine jewelry pieces to a CHANEL boutique every 5 years to preserve their beauty and brilliance.
A complimentary service performed by the House’s expert jewelers.
Find a boutique
Drop off your jewelry piece at a CHANEL boutique or CHANEL-authorized dealer for maintenance.
Most frequently consulted services
For more information, consult the