TIME PASSES AND YOUR TREASURED RELATIONSHIP WITH CHANEL DEEPENS.
THE CHANEL & moi PROGRAM STRENGTHENS THE LINKS
ALLOWING EACH CREATION, ENRICHED WITH MEMORIES, TO LAST.
A program of services for chanel handbags
A unique savoir-faire
Film directed by Sofia Coppola
CHANEL Warranty
A five-year warranty is offered from the date of purchase for every handbag or wallet on chain acquired from April 2021 onwards.
This warranty applies to the replacement of any parts or any necessary repairs on CHANEL handbags and wallets on chain, subject to proper use. This can only be carried out with the proof of purchase from one of our boutiques.
Your boutique remains at your disposal for any questions related to this warranty.
CHANEL Restoring care
Only the House of CHANEL is able to restore its creations while guaranteeing their integrity.
This service first applies to CHANEL’s black iconic leather bags. Depending on its current condition and after thorough examination, your bag is taken care of by specialised artisans in our ateliers, with the same attention that went into its creation.
Your boutique remains at your disposal for any questions related to this service.
5 care tips
The number 5 has a special significance for CHANEL. It was Gabrielle Chanel’s favorite number, the name of her first fragrance and is our number of recommendations to keep your CHANEL handbag in its best condition.
Wear
To preserve the elegant lines of your handbag, do not overfill. To minimize the risk of color bleeding onto leather or clothing, avoid prolonged contact between light and dark colors.
Protect
Avoid prolonged exposure to sunlight, artificial light and humidity. If your handbag gets wet, dry the area carefully with an absorbent, non-pilling cloth.
Care
Use a soft cloth and avoid any care products that may alter the finish of your handbag. To help reduce the look of marks on the surface of lambskin leather, gently rub in a circular motion.
Storage
Wrap any chains or straps with tissue paper, and store your handbag upright in its original pouch.
Appreciate
Appreciate the natural patina of your handbag. Day after day, it reveals a new aspect of the handbag’s beauty and history — as well as yours.