CHANCE EAU DE TOILETTE TWIST AND SPRAY

DELIVERY AND RETURNS

WHAT ARE MY DELIVERY OPTIONS ?

All orders placed on the Official Online Boutique are uniquely packaged by CHANEL and delivered in Singapore. CHANEL is pleased to offer complimentary standard delivery for all orders.

CHANEL offers the following delivery option: Standard Delivery.
Please note, Standard delivery is between 2 – 4 working days, and all deliveries are contact free.

WHAT ARE YOUR RETURN / EXCHANGE POLICIES ?

You can return all or part of your CHANEL online boutique order within 14 calendar days from the date of order delivery, provided products are in original packaging with packing list and original receipt. For hygiene and safety reasons, products that have been unsealed or used are generally not eligible for return. For certain products, it may not be possible to determine if the product has been used (for example, the product may not be sold sealed or in any package). Such products may also not be eligible for return. All returns remain at CHANEL’s sole discretion.

Please note that returns will not be accepted at any other retail outlet that sells CHANEL products.

All refunds will be credited to the original card/method that was used for payment, and refund processing time may vary depending on your bank. Please note, Chanel online boutique orders cannot be exchanged, but you may, subject to these terms and conditions, return an order to receive a refund.

Please contact our Client Care Representative Online or call 800 321 1500, Mon to Fri excluding Public Holidays, 1000-1900 and we will arrange for our carrier to collect the products from you.