CUSTOMER CARE

To help us provide a tailored response to your query, please select the appropriate contact form below.

For all questions concerning products, boutiques, after-sale care, or the house of CHANEL.

PHONE

CHANEL advisors are available Monday through Friday, from 10am to 7pm.

020 755 755

Toll-free call from a land-line telephone

EMAIL

Get in touch with customer care by email.

Send an email

For all questions concerning orders or products within the following categories: fragrance, makeup, skincare, and sunglasses.

PHONE

CHANEL advisors are available Monday through Friday, from 10am to 7pm.

020 53 00 00

Toll-free call from a land-line telephone

EMAIL

Get in touch with customer care by email.

Send an email