From our careful hands to yours
THE ART OF WRAPPING
THE REIMAGINED PRESENTATION
Each purchase is thoughtfully wrapped in iconic CHANEL packaging.
Redesigned with tomorrow in mind, every element has been optimized to minimize waste. All plastic has been eliminated. Boxes and bags are recyclable* and made with 40% recycled materials and 60% paper from sustainably managed forests, as well as water-based ink and glue. Pouches feature 100% organic cotton.
Choose between 2 wrapping options at checkout:
THE CLASSIC
Presented in a signature black-and-white box or bag.
THE ESSENTIAL
An organic cotton pouch nestled in a recyclable shipping box.
The samples
CHANEL is delighted to offer you a selection of up to two samples with each order.
GIFT CARDS
A gift that's worth a thousand. Choose your format, select an amount, and include a personal message.
THE DELIVERY
To thank you for your order, CHANEL offers complimentary standard and express delivery on orders over 70€.
EXCEPTIONAL SERVICE
CHANEL is committed to offering exceptional service. Our Client Care Advisors are available to assist with any queries, Monday - Friday from 10 a.m. to 6 p.m., on 020 3943 5555 or via email.
The payment
A variety of secure payment methods are available for your convenience.
THE SIGNATURE BOX
The CHANEL signature box is a gift within itself. Exclusive and prepared with care and extra attention given to details.
