Quartz movement

J12 XS

Video 1 - Screwing and unscrewing the crown

remaining time 00:00

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2 to 4 years depending on the model




Check water resistance every 2 years (every year if in frequent contact with water) 

Servicing every 4 to 5 years


Your watches water resistance features are engraved on the case back next to the fish marking.

This water resistance marking indicates the depth to which the movement is protected from dust, moisture, and any damage that may occur if it is submerged in water. Seals are used to make watches water resistant. To ensure continuous water resistance, we recommend replacing the seals every two years from the date of first use. It is also advisable to check the water resistance of your watch case every year if it has been exposed to seawater or pool water for long periods. Never adjust the crown while submerged in water because it may leak into the case. It is best to remove your watch before taking a shower or bath and before entering a sauna or steam room because heat, soap and steam can prematurely age the water resistant seals.

Condensation under the crystal indicates that water has got into the watch and it must be checked as soon as possible.

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In quartz movement watches, the movement is powered by a battery that can last for 2-4 years, depending on the model. If the battery is completely discharged or low (the centre second hand on some watches will begin jumping four seconds faster), we recommend taking it to our expert watchmakers as soon as possible. Never leave a flat battery in your watch. It can leak and permanently damage the movement.

Important: It is best not to adjust the date between 10:00 PM and 1:00 AM.

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If your watch has a leather strap, do not get your leather strap wet to avoid damaging it. We recommend replacing your strap every 2-4 years depending on how often it is used.

Use only a clean and dry soft cloth to clean your strap. Do not use chemicals like soap, alcohol or solvents. Avoid contact with water.

Before cleaning ceramic bracelets, make sure the watch's crown is properly screwed down or pushed in. Clean the strap with soapy water then rinse thoroughly. Dry with a soft cloth.

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Watches are one of those rare objects that operate continuously. To preserve its reliability and extend its lifespan, your watch should be regularly serviced by our certified workshops equipped with all the necessary tools and parts. Only CHANEL watchmakers are officially qualified to repair and maintain your watch.

Recommended routine service schedule:

EVERY 2 YEARS: MAINTENANCE SERVICE (includes the following steps):

  1. Disassemble the watch 
  2. Check the movement 
  3. Replace the battery (quartz watches) or calibrate the movement (automatic watches) 
  4. Disassemble and clean the watch with ultrasound
  5. Replace any damaged parts 
  6. Reassemble the watch and replace water resistant seals 
  7. Replace bars and screws, if necessary
  8. Test the water resistance 
  9. Check the condition of strap and clasp 
  10. Monitor operation of quartz watches for 48 hours, automatic watches for 72 hours, automatic chronograph models for 96 hours

EVERY 4-5 YEARS: FULL SERVICE (includes the following steps):

  1. Disassemble the watch 
  2. Automatic movements: disassemble, clean, wind and calibrate the movement 
  3. Quartz movements: replace movement and battery
  4. Disassemble the watch, replace any damaged parts 
  5. Polish steel and gold parts 
  6. Clean watch components with ultrasound
  7. Reassemble watch and replace water resistant seals
  8. Replace bars and screws, if necessary
  9. Test the water resistance 
  10. Check the condition of strap and clasp 
  11. Monitor operation of quartz watches for 48 hours, automatic watches for 72 hours, automatic chronograph models for 96 hours

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*Suggested retail price. More information