THE ART OF DETAIL

Discover an array of exclusive services, including 2 reimagined wrapping options that feature recyclable* materials.

  • THE CLASSIC

    A timeless black-and-white box or bag made with recycled materials and paper from responsibly managed forests, as well as water-based ink and glue. To optimize its environmental impact, CHANEL will always choose the most lightweight option.

  • THE ESSENTIAL

    A streamlined presentation featuring a 100% cotton pouch nestled directly in a transportation box, which is recyclable* and made with recycled materials as well as paper from responsibly managed forests.

*Packaging recyclability is dependent on sorting and recycling methods, which vary by location.

AT YOUR SERVICE

EXCLUSIVE SAMPLES

Receive 2 complimentary samples with every fragrance, makeup and skincare purchase on chanel.com. Choose from an assortment at checkout.

PERSONAL ACCOUNT

Create an account to see your order history, enjoy replenishment services, make a wishlist and more.

REGISTER NOW

COMPLIMENTARY DELIVERY

Enjoy complimentary standard shipping and returns with every order.

LEARN MORE

STORE LOCATOR

Visit the store locator to find your closest CHANEL location.

FRAGRANCE AND BEAUTY BOUTIQUES

Explore the latest fragrance, makeup and skincare, along with exclusive products and sunglasses.

GET DIRECTIONS

THE FINISHING TOUCH

CHANEL invites you to include a personalized message with your gift.

SECURE PAYMENT

CHANEL guarantees all transactions are secure.

CLIENT CARE

CHANEL Advisors are available from 9 am to 8 pm Monday - Saturday including Public Holidays to answer all your questions. Please email or call +852 3622 5281 (Hong Kong) or +853 6825 8580 (Macau).