Online Returns in Boutique
Purchases made online may be returned in selected CHANEL boutiques.
Initiate a return
Visit our online Return Portal to create a return and download your return slip. Present your purchase along with the return slip in the boutique and an advisor will assist you.
For general return queries, please see FAQ
CHANEL COVENT GARDEN
Covent Garden Piazza, Unit 6 The Market
WC2E 8RA, London
Monday to Sunday: 10:00 AM - 8:00 PM
CHANEL NEW BOND STREET
158 - 159 New Bond St, Mayfair
W1S 2UB, London
Monday to Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM
Sunday: 12:00 PM - 6:00 PM
CHANEL SLOANE STREET
167 - 169 Sloane St, Belgravia
SW1X 9QF, London
Monday to Saturday: 10:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Sunday: 12:00 PM - 5:00 PM
CHANEL WALTON STREET
200 Walton St, Chelsea
SW3 2JL. London
Monday to Saturday: 10:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Sunday: 12:00 PM - 5:00 PM
Initiate a return
Visit our online Return Portal to create a return and download your return slip. Present your purchase along with the return slip in the boutique and an advisor will assist you.
For general return queries, please see FAQ