THE ART OF DETAIL

Discover an array of exclusive services, including 2 reimagined wrapping options that feature recyclable* materials.

  • THE CLASSIC

    A timeless black-and-white box or bag made with 40% recycled materials and 60% paper from sustainably managed forests, as well as water-based ink and glue. All plastic has been eliminated. To further reduce carbon impact, CHANEL will always choose the most lightweight option.

  • THE ESSENTIAL

    A streamlined presentation featuring a 100% organic cotton pouch nestled directly in a transportation box, which is 100% recyclable* and made with 40% recycled materials as well as 60% paper from sustainably managed forests.

*Packaging recyclability is dependent on sorting and recycling methods, which vary by location.

AT YOUR SERVICE

EXCLUSIVE SAMPLES

Receive 2 complimentary samples with every fragrance, makeup and skincare purchase on chanel.com. Choose from an assortment at checkout.

THE GIFT CARD

Give the gift of choice. Select an amount, write a personal note and send to someone special by mail or email.

COMPLIMENTARY DELIVERY

To thank you for your order, CHANEL offers complimentary standard and express delivery on orders over 70€.

CUSTOMER CARE

A dedicated team CHANEL is committed to offering exceptional service. Our Client Care advisors are available at +33 9 75 18 06 61, Monday to Friday, from 10am to 7pm or via email.

SECURE PAYMENT

CHANEL guarantees all transactions are secure.