This guarantee is applicable when your watch needs to be repaired. The repair, carried out exclusively in a CHANEL watchmaking workshop or a watch workshop authorised by CHANEL, is guaranteed for 24 months, subject to relevant laws or regulations where applicable.
This repair guarantee is independent of the Authenticity Certificate and the CHANEL International Guarantee that are issued at the time of purchase.
This repair guarantee excludes:
- Damage caused by accidents or by misuse of the watch (violent shocks, crushing, rough handling of the clasp, etc.)
- Damage caused by any repair or disassembly that is not carried out by a CHANEL Boutique, an authorised CHANEL retailer or a watch workshop authorised by CHANEL.
- Wear and tear resulting from the normal use and ageing of the watch.
- Leather straps, given the specific nature of these items.
This guarantee only becomes applicable on presentation of the CHANEL Repair Guarantee Card, duly completed, dated and signed by the CHANEL watchmaking workshop or by a watch workshop authorised by CHANEL. This card is returned to you with your repaired article.