CHANEL watches have passed the most rigorous reliability tests devised by the Swiss watchmaking industry. They are guaranteed against all manufacturing defects for two years from the date of purchase marked by the CHANEL-authorized retailer on the International Guarantee Certificate, with the exception of the J12 watch equipped with a Caliber 12.1 which is guaranteed for five years. This warranty is all-inclusive (i.e., it includes parts and labor). However, it excludes:
- Damage caused by accidents or by misuse of the watch (violent shocks, crushing, rough handling of the clasp, etc.).
- Damage caused by any repair or disassembly that has not been carried out by a CHANEL boutique, an authorized CHANEL retailer or a watch workshop authorized by CHANEL.
- Wear and tear resulting from the normal use and aging of the watch.
- Leather straps, given the specific nature of these items.
This warranty does not affect your statutory rights and/or the application of any relevant laws or regulations. To benefit from the CHANEL International Guarantee, you must return your watch to a CHANEL boutique or an authorized CHANEL retailer. This warranty only becomes applicable on presentation of the CHANEL International Guarantee Certificate, duly completed, dated and signed by an authorized CHANEL retailer.