CUSTOMER CARE

To help us provide a tailored response to your query, please select the appropriate contact form below.

For all questions concerning products, boutiques, after-sale care, or the house of CHANEL.

PHONE

CHANEL advisors are available Monday through Friday, from 10am to 7pm.

2815 8000

National calling costs

EMAIL

Get in touch with customer care by email.

Send an email

For all questions concerning orders or products within the following categories: fragrance, makeup, skincare, and sunglasses.

PHONE

CHANEL advisors are available Monday through Friday, from 10am to 7pm.

080 10 10 50

Toll-free call from a land-line telephone

EMAIL

Get in touch with customer care by email.

Send an email