CUSTOMER CARE

To help us provide a tailored response to your query, please select the appropriate contact form below.

For all questions concerning products, boutiques, orders, after-sale care, or the house of CHANEL.

EMAIL

Monday to Thursday from 9 a.m to 5 p.m ET and Friday from 9 a.m to 3:30 p.m ET

Holiday closures Dec 24th- 28th and January 1st- 4th

Send an email

PHONE

Monday to Thursday from 9 a.m to 5 p.m ET and Friday from 9 a.m to 3:30 p.m ET

Holiday closures Dec 24th- 28th and January 1st- 4th

+1.888.924.2635