CHANEL.com exclusive privileges: complimentary delivery over AUD100 and the selection of two samples with each order.

Product Information

DESCRIPTION

All skin types can become susceptible to sensitivity when exposed to stress and pollution. LA SOLUTION 10 DE CHANEL is the first moisturiser that was specifically formulated by CHANEL Research to soothe and hydrate naturally or temporarily sensitive skin, protecting it from oxidative stress. With just 10 ingredients, the composition of this exclusive skincare product is as simple as the process of formulating it was complex.

Benefits

The triple power of rare and precious Silver Needle white tea is at the core of a formula that SOOTHES feelings of discomfort, HYDRATES instantly and for up to 12 hours*, and PROTECTS thanks to its antioxidant effect. Moisturised and comfortable, skin is left less susceptible to sensitivity caused by stress and environmental factors. When asked, women agree that: - Skin is instantly soothed (71%**) - After one month of use, skin is less sensitive to pollution (79%**) *Instrumental test, 21 women. **Consumer test completed by 72 women, % satisfaction.

ACTIVE INGREDIENTS

1- WATER (AQUA): purified and demineralised water. 2- VEGETAL SQUALANE (SQUALANE): a plant-based ingredient, extracted from olives, that preserves the skin's lipid barrier. 3- SOFT POWDER (LAUROYL LYSINE): a powder composed of lysine, an essential amino acid, that leaves skin soft and comfortable. 4- GLYCERIN: plant-based glycerin, a humectant, which helps maintain optimal hydration levels in the skin. 5- SILVER NEEDLE TEA EXTRACT (CAMELLIA SINENSIS LEAF EXTRACT): Silver Needle white tea extract, which soothes, moisturises, and protects skin from oxidative stress. 6- SHEA BUTTER EXTRACT: pure shea butter extract, which intensely nourishes and delivers comfort to the skin. 7- EMOLLIENT (SODIUM POLYACRYLATE): an emollient, for soft, supple skin. 8- EMULSIFIER (STEARETH-21): an emulsifier that is essential to the formula's smooth texture. 9- HUMECTANT (CAPRYLYL GLYCOL): a humectant that improves skin's comfort. 10- PRESERVATIVE (PHENOXYETHANOL): an antimicrobial agent. Fragrance-free. Oil-free. Ophthalmologist and dermatologist tested. Non-comedogenic.

HOW TO USE

Apply product to the face and neck every morning and evening after thoroughly cleansing the skin.

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SIZE

50 ml

List of Ingredients

The list of ingredients is included on all of our product packaging. In case of an allergy, always check the list of ingredients before you use the product.

CHANEL 92 200 Neuilly-sur-Seine

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the signature presentation

Each purchase is thoughtfully wrapped in iconic CHANEL packaging.

Redesigned with tomorrow in mind, every element has been optimized to minimize waste. Boxes and bags are recyclable* and made with recycled materials and paper from responsibly managed forests, as well as water-based ink and glue. Pouches feature 100% cotton.

*Packaging recyclability is dependent on sorting and recycling methods, which vary by location.

Choose between 2 wrapping options at checkout:

THE CLASSIC

Presented in a recyclable black-and-white box or bag. Packaging recyclability is dependent on sorting and recycling methods, which vary by location.

THE ESSENTIAL

A 100% cotton pouch placed directly in a shipping box.

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what are my delivery options ?

All CHANEL Online Boutique orders are uniquely packaged and delivered across mainland Australia and Tasmania (excluding remote territories).

• Complimentary Express Delivery on all orders above AUD100
• For orders below AUD100, a shipping fee of AUD10 will be applied
• Delivery within 1-2 business days for Metro cities, and 3-7 business days for Regional cities
• Orders shipped to Collection Points (Parcel Lockers, PO Boxes) are shipped via Standard shipping and may take up to an additional 5 business days

Delivery timeframes are estimates and may vary based on location.

what are your return / exchange policies ?

We hope that you will be delighted with your order. However, if you wish to return the Product(s), you have the right to do so within 30 days of receiving your order.
In order to receive a full refund, simply follow the instructions below.

1. Please contact our CHANEL Client Care representatives online or by calling 1300 242 635, Monday-Friday 9am-5pm, AEST/AEDT (excluding Public Holidays). A Client Care Representative will assess and validate the return and provide a prepaid return label to be attached to your parcel.

2. Please pack your parcel including the samples in their original packaging, along with the packing list and follow the instructions provided by Client Care.

3. Your return order will be received within 3-5 business days and then processed within 1-2 business days. You will receive a confirmation email when your return is processed and your refund will received within 3-5 business days. For hygiene and safety reasons, sealed products that have been opened are not eligible for reimbursement unless they are defective.

Currently CHANEL boutiques do not accept returns for orders placed on the CHANEL online Boutique.

Please note that returns will not be accepted at any other retail outlet that sells CHANEL products.

All refunds will be credited to the original card/method that was used for payment, and refund processing time may vary depending on your bank. Please note, chanel.com orders cannot be exchanged, but you may return an order to receive a refund. Please contact us on 1300 242 635 or via email if you have any queries.

 

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THE TARGET ROUTINE

01

Cleanse

With cleansers, exfoliators and toners

View all cleansers, scrubs & makeup removers

02

Prepare

With lotions and essences

View all lotions

03

TREAT

With expert serums

View all serums

04

TAKE CARE AND PROTECT

With day creams and night creams, sunscreens and anti-pollution mists

View all creams, sunscreens and anti-pollution mists

the perfect match

LA SOLUTION 10 DE CHANEL

SENSITIVE SKIN CREAM  - 50 ml

AUD176