Your CHANEL jewellery piece is a unique creation designed at Place Vendôme in Paris and crafted in its workshops.
CHANEL experts will advise you in caring for your piece, to preserve its beauty year after year, and ensure it meets the strictest CHANEL quality standards.
Each CHANEL Fine Jewellery piece is subject to the legal warranties currently enforced.
To find your boutique, see our store locator or contact us.
Damage resulting from accidents or from inappropriate or abusive use of a jewellery piece.
Damage resulting from repairs or dismantling not undertaken by a CHANEL boutique or workshop.
The consequences of normal wear and the ageing of a piece of jewellery.
Your piece has been crafted in one of our Fine Jewellery workshops, where we meticulously attend to every stage of the production process. We certify that all CHANEL Fine Jewellery pieces are made of gold (750‰) or platinum (950‰).
CHANEL only selects natural gems for its creations. Some may have undergone treatments recognised as traditional lapidary practices. To find out more, go to the
The authenticity of a Fine Jewellery piece can be guaranteed only by purchasing it at a CHANEL boutique or an authorised CHANEL retailer. Similarly, only authentic CHANEL Fine Jewellery pieces are eligible for repairs.
In the event that your CHANEL Fine Jewellery piece is stolen, please contact the CHANEL boutique of your choice.
Drop off your jewellery piece at a CHANEL boutique or CHANEL-authorised dealer for maintenance.
