WHERE CAN I TAKE MY JEWELLERY TO BE REPAIRED?
CHANEL Fine Jewellery benefits from an international network of repair workshops that combine the highest technical mastery with respect for fine jewellery expertise. Your jewellery piece may be taken to a CHANEL boutique for any repairs.
Any service or repair not carried out by a CHANEL boutique or CHANEL Fine Jewellery-authorised workshop exposes your jewellery to the risk of damage.
After your jewellery piece has been taken to a CHANEL boutique, it is then sent to our workshops. Our jewellers will evaluate your jewellery and provide an estimate for the required repair. The repair will begin as soon as you have accepted the estimate.
RETURN OF JEWELLERY TO BOUTIQUE
Once the repair has been completed and the final quality control checks have been carried out, your jewellery is then returned to the boutique where you dropped it off. Our sales personnel will then contact you to let you know that it is ready.
Our boutique teams are available to answer any questions you may have during the repair process.