The Beauty of Shopping Online

  • AT YOUR SERVICE

    • COMPLIMENTARY SHIPPING

      Complimentary samples, signature packaging and returns with every order, and complimentary standard shipping* on orders over $50. For details, click here.

    • CONTACT US

      Chanel is committed to offering exceptional service. To speak with a Customer Care Representative, call 1.800.550.0005 or email.

      *Expedited shipping is not valid on LE VERNIS Nail Colour, or on orders shipping to Hawaii, Alaska, PO Boxes and APO/FPO addresses. We cannot ship to international addresses.


  • ONLINE PRIVILEGES

    • EXCLUSIVE SAMPLES

      Only on chanel.com, receive two complimentary samples with every purchase. Choose from a selection of Chanel Fragrance, Makeup and Skincare at checkout.

    • ELEGANT PRESENTATION

      Enjoy the chic presentation of your purchase, nestled in a signature keepsake box.

    • EFFORTLESS REPLENISHMENT

      Replenish with ease so you never have to be without your favorite fragrance and beauty products. Customize your subscription calendar and receive automatic delivery of your purchases, with complimentary second-day shipping*.

    • COMPLETE SELECTION

      From online exclusives to discontinued favorites, only chanel.com offers the complete range of Chanel fragrance and beauty products.

      *Complimentary second-day shipping is not valid on LE VERNIS Nail Colour, or on orders shipping to Hawaii, Alaska, PO Boxes and APO/FPO addresses. We cannot ship to international addresses.


  • BECOME AN INSIDER

    • PERSONAL ACCOUNT

      Register for ‘My Account’ and enjoy client privileges such as express checkout, access to order history, replenishment services and more.

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    • EXCLUSIVE ACCESS

      Sign up for waitlists, pre-order new products and purchase items found only on chanel.com. Subscribe to the chanel.com newsletter for exclusive stories and inside news from Chanel fragrance and beauty.

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    • BEAUTY TUTORIALS

      View a selection of makeup and skincare tutorials, featuring expert tips for effortless application.

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