Chance Eau Fraîche
Chance Eau Tendre
Cristalle Eau Verte
Les Grands Extraits
ABOUT THE CREATOR
Allure Homme Sport
Allure Homme Édition Blanche
Bleu de CHANEL
Les Exclusifs de CHANEL
Base & finish
COULEURS CULTE DE CHANEL
Brushes & Accessories
COLLECTION LES DÉLICES DE CHANEL
SUMMER 2013 COLLECTION
HONG KONG DE CHANEL COLLECTION
LET'S MAKE UP
THE LOOK FOR SUMMER 2013
HOW TO CREATE PERFECT RED LIPS
HOW TO CREATE PLAYFUL PINK LIPS
ROUGE COCO SHINE
SOLEIL TAN DE CHANEL
LE ROUGE CHANEL
Cleansers & Toners
Eye & Lip care
Masks & Scrubs
Serums & Concentrates
Lifting & Firming
First Signs of Aging
LE JOUR, LA NUIT, LE WEEKEND
ULTRA CORRECTION LIFT
ULTRA CORRECTION LINE REPAIR
HYDRAMAX + ACTIVE
ONLY ON CHANEL.COM
Chanel Makeup Artistry
Compliments of Chanel
The laws of the United States shall apply to the collection of Personal Information (as defined below in section 2.a.) through the Sites. The laws of the United States and other countries to which we may transfer your personal information may not provide a level of protection equivalent to the laws in your home country, if you are accessing web pages intended for United States consumers from outside the United States.
Collection and Use of Information
a. Personal Information
While users can view our website by browsing anonymously, CHANEL collects identifiable personal information about Sites users when they voluntarily provide it to make purchases from the Sites, voluntarily register with the Sites, or contact CHANEL via the Sites. Sites users may obtain or provide personal information for various reasons, including but not limited to, for the purposes of obtaining newsletters, product information, event information, and services, or to answer surveys, enter contests and receive notice of other promotional opportunities. The type of Personal Information that CHANEL collects includes name, address, phone number, date of birth, email address and purchase information such as credit or debit card information. CHANEL may also use the information that you provide to create a personal customer profile in order to let you know of products or events that may be of interest to you and to streamline future purchases. CHANEL may combine the personal information it collects on the Sites with other information it collects offline about users to better tailor marketing or website content or for other purposes, such as internal research. For information on how to opt-out of allowing CHANEL to use your personal information for marketing purposes, see section 6 below.
b. Non-Personal Information
CHANEL collects certain aggregate and non-personal information when you visit the Sites. This information does not relate to a single identifiable visitor. It tells CHANEL such things as how many users visited the Sites and the pages accessed. Collecting this information helps us tailor our Sites to our visitors.
When you visit the Sites to browse, read or download information, we automatically collect standard computer information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. We generally do not link standard computer information to anything that will allow us to identify users unless to enforce compliance with our rules or terms of service or to protect our service, site, users or others.
CHANEL also may collect aggregate and non-personal information through "cookies" or "web beacons", as explained below.
Cookies: Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. Cookies are returned to the website that deposited them when a visitor returns to that site. Cookies tell CHANEL, for example, whether a user is a first time visitor or has visited the Sites before and what areas of the websites are of greatest interest to the user. The deposit of cookies by the Sites may enhance your online experience by allowing CHANEL to save your preferences for your next visit. CHANEL's cookies may also measure the general activity on the Sites, which allows us to determine which areas and features are most popular. This information allows CHANEL to make improvements to our Sites.
Most web browsers are set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to decline cookies, some of the functionality of the Sites may be impaired.
Web Beacons: Web beacons, also known as .clear gifs,. .one-pixel gifs,. web bugs, Internet tags or pixel tags, are small graphic images on a website or in an e-mail that allow CHANEL and third parties to monitor the activity on the Sites or to make cookies more effective. Web beacons allow CHANEL, or third parties working on CHANEL's behalf, to gauge and enhance the effectiveness of our marketing by transmitting information about whether you follow links in our e-mails or websites, and by gathering information about the sites you visit before and after visiting our websites. We use log files to store the data that is collected through Web beacons.
Sharing of personal information
Subject to the following paragraphs and the disclosures discussed in them, we will neither disclose nor sell any information about you to a party unaffiliated with us unless (i) required to do so by law or legal process; (ii) required to do so by law enforcement authorities or other government officials; (iii) we believe disclosure is necessary or appropriate to prevent physical harm, financial loss or injury to, or interference with, our rights or property or the rights or property of our users or others, or in connection with an investigation of suspected or actual illegal activity; (iv) we reasonably believe that you have used information from the Sites in order to commit unlawful acts or acts that may endanger the health and/or safety of the public; and/or (v) we believe the law in good faith requires such disclosure.
We may appoint third party service providers to administer and/or operate certain functions or services on our behalf, the proper performance of which may require a transfer of the information submitted by you. The functions or services include, for example, administering the Sites, delivery of products requested or ordered by you, and delivery of marketing or other communications to you about our products, services or special events. Any such transfer shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those functions or services.
We may also share your Personal Information with other third parties for joint marketing and promotions of products, services or events that may be of interest to you. Any transfers of Personal Information shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those obligations.
For information on how to opt-out of allowing us to use your Personal Information for marketing, see section 6 below. You should be aware, however, that even if you opt-out of allowing us to use your information for marketing campaigns, we may still share certain information with third parties to comply with legal obligations. For example, if you have opted out of marketing emails from us, we may have to provide your email address to a third party we jointly market with to comply with your opt-out request.
Protecting your information is of primary concern to us. We store the information that we collect on secure servers and otherwise take reasonable precautions to protect your Personal Information.
However, we cannot warrant and do not represent that our level of security meets or exceeds any specific standards. No Internet transmission is 100% secure or error-free, nor is stored data free from vulnerabilities. We cannot guarantee the security of our websites, databases or services, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. We are not responsible for the actions of third parties.
Updating Your Personal Information and Opting Out of Marketing Communications
If you want to update your Personal Information, you may access your personal profile online, if one exists or is accessible, and change your entry. Generally, any online profile that exists is accessible at the “Fragrance Makeup Skincare” pages by clicking on “Account” or “Login” and entering your username and password. Otherwise, you may contact us at 1.800.550.0005 for assistance in updating your Personal Information.
You may choose to unsubscribe from marketing emails by sending an email to email@example.com or by utilizing the unsubscribe link on our marketing emails. Please note that any requests may take up to six to eight weeks to become effective. If you choose to opt-out not only of emails, but all other forms of marketing communications as well, please contact us at 1.800.550.0005.
Even if you opt-out of marketing communications, we may still contact you to send you important information regarding the operation or administration of your personal profile or other non-marketing information. For additional information regarding our policies regarding the Sites please see Legal Statement.
Corporate Change of Control
Personal Information collected over the Sites may be transferred as part of any merger, acquisition or sale of company assets, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which Personal Information would be transferred to another entity.
The Sites are not directed to children and we do not intentionally collect or maintain any Personal Information from children under the age of 13 years old. If you believe that we might have any Personal Information from or about anyone under the age of 13, please reach us at the contact information provided below under section 11.
Your California Privacy Rights
California resident customers of ours have a right to obtain a list of Personal Information that we may have disclosed to affiliates for their marketing purposes or to unaffiliated third parties for their own marketing purposes. A California customer may contact us and request the general list of Personal Information shared and the companies among which it is shared. This request may be sent electronically by email to firstname.lastname@example.org or by phone at 1.800.550.0005. We will respond to these requests for the list within 30 days. Written requests may be sent to CHANEL, INC., 9 West 57th Street, 44th Floor, New York, New York 10019, Attn: Consumer Relations. Requests for this information that come to us through other channels may result in a delayed response.
* Sending an email to email@example.com
* Calling us at 1.800.550.0005
* Writing us at
9 West 57th Street,
New York, New York 10019,
Attn: Consumer Relations.
LAST UPDATED: February 2011
EFFECTIVE SINCE: 2006
© CHANEL, 2011 All Rights Reserved.