FAQFAQ

  • WHOM DO I CONTACT REGARDING EMPLOYMENT WITH CHANEL, INC.?

    CHANEL, Inc. is a broad-based, multi-level business with a wide range of employment opportunities. Our New York Corporate Headquarters house many of our business functions, supporting our Fashion, Watch and Fine Jewelry, and Fragrance and Beauté businesses, including: Merchandising, Marketing, Advertising, Public Relations, Store Design, Sales, Finance, Legal, and Human Resources. Our Piscataway, New Jersey offices offer opportunities in Information Technology, Distribution, Accounting, Human Resources, Research and Development and Customer Service.

    We set high standards and recruit employees based on their ability to meet and exceed expectations. We seek out individuals who are not only technically skilled and knowledgeable, but who also enjoy challenges, seek to develop themselves and have excellent interpersonal skills. CHANEL, Inc. seeks candidates with a high level of education and experience, as well as a strong creative and entrepreneurial spirit.

    To apply for a position or an internship, please check openings at CAREERS and apply online. Your application will be processed by the Human Resources Department. If there is an opportunity in which your qualifications meet our needs, we will contact you. We regret that we are unable to respond to all inquiries.

    Please note: We do not accept hard copy resumes (faxed or mailed). All recruiting is managed electronically.

    CHANEL, Inc. is an Equal Employment Opportunity (EEO) employer.

  • HOW CAN I FIND OUT HOW TO SELL CHANEL FRAGRANCE AND BEAUTÉ PRODUCTS IN MY STORE?

    To receive information concerning the sale of CHANEL Fragrance and Beauté products, we recommend that you contact the Sales Department at (212) 688-5055.

  • WHERE CAN I PURCHASE CHANEL PRODUCTS?

    CHANEL items are sold exclusively at CHANEL Boutiques, through department stores and specialty stores. CHANEL Fragrance and Beauté products can also be purchased on-line on this site and several other authorized sites . To find the retail location nearest you or a CHANEL Boutique address, please visit our Store Locator. Or, you can call (800) 550-0005 to speak with a CHANEL Customer Service Representative. We recommend that you contact the store to confirm that it has the item you are looking for.

  • HOW CAN I LEARN MORE ABOUT KARL LAGERFELD?

    Karl Lagerfeld, Artistic Director of CHANEL Haute Couture, Ready-to-Wear and Accessories, joined CHANEL in 1983, 12 years after Mademoiselle Chanel passed away in 1971. Karl Lagerfeld has adopted Goethe's famous motto: "Build a better future by expanding on elements of the past." At CHANEL he has changed nothing and everything, interpreting CHANEL in his own way with elegance and wit. He would have certainly met Mademoiselle's approval, since her ideas also often created mini-revolutions before becoming the industry standard.

  • CAN I RECEIVE ANNUAL REPORTS OR MARKETING INFORMATION?

    Since CHANEL is a privately owned company, we are unable to provide annual reports and/or marketing information. We would, however, be happy to mail you our latest product brochure. Please call (800) 550-0005 to request your brochure.

  • DOES CHANEL PROVIDE A MAKEUP CERTIFICATION PROGRAM OR A MAKEUP TRAINING CLASS?

    CHANEL provides product and application training for all store employees that are assigned to represent the CHANEL brand. If you would like to receive a complimentary makeup application from a skilled Beauté Analyste, please visit your nearest CHANEL counter. To find the store location nearest you, use our convenient Store Locator

  • WHAT IS CHANEL'S RESPONSIBILITY REGARDING ITS SUPPLY CHAIN?

    CALIFORNIA: TRANSPARENCY IN SUPPLY CHAIN

    CHANEL, Inc. and its affiliates (collectively “CHANEL”) recognize the importance of fair labor practices within our company and our supply chain. CHANEL condemns the evils of human trafficking and slavery and understands the importance of eradicating the practices worldwide.

    It is our goal that third party suppliers within our supply chain comply with all applicable laws regarding human trafficking and slavery. To this end:

    1. Verification of Supply Chain. CHANEL is in the process of verifying (with both internal and external auditors) its supply chains to address risks of human trafficking and slavery. Our policy is to work with suppliers that do not use forced labor of any kind. CHANEL will not work with any supplier who it determines engages in human trafficking, slavery, or other forms of forced labor.

    2. Audits. CHANEL conducts selected overall audits of suppliers, including audits regarding conditions of work and notably the use of forced labor. Such audits have been conducted by both internal and external auditors and have been conducted on both an unannounced and announced basis. Some of these audits have been based on the International Standard: Social Accountability 8000.

    CHANEL has also been certified by the Responsible Jewelry Council (“RJC”), which is an international not-for-profit organization whose mission is to advance responsible ethical, social and environmental practices with respect to human rights through the jewelry supply chain. RJC’s principles contain the following commitment: “We will not use forced, bonded, indentured or prison labor, nor restrict the movement of employees and dependents.”

    3. Supplier Certification. Efforts are made to obtain from direct suppliers certification that the products they are producing for CHANEL comply with applicable labor laws. Prohibitions against forced labor and human trafficking are part of our purchase order standard terms and conditions.

    4. Accountability. Senior leadership at CHANEL, Inc. supports our commitment to fair employment practices. Employees who are responsible for supply chain management shall be held accountable for ensuring that CHANEL does not work with suppliers that use forced labor or who engage in human trafficking. In the event of a potential violation of this principle, we would take appropriate remedial action based on the circumstances, including, but not limited to, promptly addressing the issue with the supplier, conducting audits to confirm that the supplier has addressed and remedied any potential violations, and/or terminating our business relationship with the supplier.

    5. Training. CHANEL, Inc. provides training to its employees with direct responsibility for supply chain management regarding issues of human trafficking and slavery.


    Conclusion: CHANEL is committed to fair employment practices and the upholding of human rights. CHANEL will continue to take all appropriate measures to prevent human rights violations (including slavery and human trafficking) in its supply chains.