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Our Services

POLISHING/RHODIUM PLATING

Polishing returns your precious metal piece of jewelry close to its original appearance.

OPERATION DETAILS

  • 1 - Cleaning of the piece
  • 2 - Diagnosis of the piece
  • 3 - Polishing of gold elements/removing the layer of rhodium on white gold elements
  • 4 - Cleaning of the piece
  • 5 - Rhodium plating of white gold elements
  • 6 - Control of the piece

STONE/PEARL REPLACEMENT

In case of loss or deterioration of one of your stones/pearls, CHANEL recommends a stone/pearl replacement service in order to return your piece of jewelry to its original aesthetics.

OPERATION DETAILS

  • 1 - Cleaning of the piece
  • 2 - Diagnosis of the piece
  • 3 - Setting control
  • 4 - Setting repair if necessary
  • 5 - Stone setting removal
  • 6 - Stone setting/pearl fixation on a piece
  • 7 - Polishing of gold elements/removing the layer of rhodium on white gold elements
  • 8 - Cleaning of the piece
  • 9 - Rhodium plating of white gold elements
  • 10 - Control of the piece

CLASP REPLACEMENT

All the clasps of CHANEL Fine Jewelry pieces are made with gold. As gold is a soft metal, it naturally wears over time. A clasp replacement is recommended when it is too used or damaged.

OPERATION DETAILS

  • 1 - Cleaning of the piece
  • 2 - Diagnosis of the piece
  • 3 - Disassembly of the clasp
  • 4 - Reassembly of the new clasp
  • 5 - Polishing of gold elements/removing the layer of rhodium on white gold elements
  • 6 - Cleaning of the piece
  • 7 - Rhodium plating of white gold elements
  • 8 - Control of the piece

PEARL RE-STRINGING

The silk thread of your CHANEL Fine Jewelry piece can become slack under the weight of pearls or because of various chemical agents (cosmetics, perfume…).
A pearl re-stringing is recommended every year in order to preserve the condition of your piece of jewelry.

OPERATION DETAILS

  • 1 - Cleaning of the piece
  • 2 - Diagnosis of the piece
  • 3 - Pearl removal
  • 4 - Polishing of gold elements/removing the layer of rhodium
  • 5 - Rhodium plating on white gold elements
  • 6 - Knot stringing with a silk thread
  • 7 - Cleaning of the piece
  • 8 - Control of the piece

RE-SIZING

Re-sizing is a difficult operation which requires great know-how and a deep study of the piece. This intervention is not possible on every piece of jewelry and is dependent on the model design. It is recommended to limit the number of times the same model is resized.

Re-sizing operations vary from one piece of jewelry to another and will be subject to a specific examination. For a ring re-sizing, operations will be the following:

OPERATION DETAILS

  • 1 - Cleaning and diagnosis of the piece
  • 2 - Measurement of the body of the ring
  • 3 - Cut of the body of the ring
  • 4 - Material addition/removal
  • 5 - Solder
  • 6 - Polishing of gold elements/removing of the layer of rhodium
  • 7 - Cleaning of the piece
  • 8 - Rhodium plating of white gold elements
  • 9 - Control of the piece

PERSONALIZED ENGRAVING

It is possible to personalize a piece of jewelry by engraving a name or message on the precious metal. This intervention is not possible on every piece and depends on the available surface area.

OPERATION DETAILS

  • 1 - Cleaning of the piece
  • 2 - Diagnosis of the piece
  • 3 - Name/personalized message engraving
  • 4 - Polishing of gold elements/removing of the layer of rhodium
  • 5 - Cleaning of the piece
  • 6 - Rhodium plating of white gold elements
  • 7 - Control of the piece

OPERATION EXPLANATIONS

CLEANING OF THE PIECE

Each piece of jewelry is carefully cleaned with soft brushes and specially adapted tools. If the nature of the stone allows, the CHANEL jewelry workshops will use ultrasound waves to clean the less accessible parts.

*Certain stones such as emeralds, tanzanites and pearls are excluded, as they are too delicate for ultrasound waves.

DIAGNOSIS OF THE PIECE

Jewelers carefully study each piece of jewelry in order to determine which intervention should be carried out.

RE-SIZING

Different techniques exist regarding the re-sizing of CHANEL Fine Jewelry pieces. Sales associates are at your disposal to give you advice and recommend the most adapted technique.

PEARL RE-STRINGING

After being carefully cleaned, pearls are strung one by one on a new silk thread.

For some creations, CHANEL Fine Jewelry will use the knot-stringing method. This technique limits friction between pearls and keeps them from being lost if the silk thread breaks

SETTING CONTROL

At each intervention, all the gem-settings on the piece of jewelry are meticulously examined. Every damaged setting is replaced in order to avoid losing a stone.

POLISHING OF GOLD ELEMENTS/REMOVING THE LAYER OF RHODIUM ON WHITE GOLD ELEMENTS

Every white-gold piece of jewelry is covered by a thin layer of rhodium to perfect the finishing and enhance its brilliance. This layer of rhodium is removed by means of polishing. Polishing is a technique also used for gold and platinum pieces of jewelry in order to reduce scratches. Polishers use brushes and rollers soaked with polishing paste (clay grains), used one after the other to obtain a perfectly polished finishing. Due to polishing, a slight layer of material is removed.
Thus, it is a delicate operation that requires a specific know-how. Successive polishing can alter the surface condition and edges of your piece of jewelry.
We recommend that you do not request this service frequently (a maximum of 3 times during the course of its life is recommended).

RHODIUM PLATING OF WHITE GOLD ELEMENTS

After having removed the old layer of rhodium, the piece of jewelry is immersed in a rhodium-bath resulting in a new layer that will revive the brilliance and whiteness of white gold.

CONTROL OF THE PIECE

Before leaving the workshop, your piece of jewelry is carefully examined to ensure it meets the CHANEL Fine Jewelry high quality standards.