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SALES GUARANTEE

CHANEL watches have passed the most rigorous reliability tests devised by the Swiss watchmaking industry. They are guaranteed against all manufacturing defects for two years from the date of purchase marked by the CHANEL authorised retailer on the International Guarantee Certificate. This guarantee is all inclusive (i.e. it includes parts and labour). However, it excludes:

- Damage caused by accidents or by misuse of the watch (violent shocks, crushing, rough handling of the clasp, etc.)
- Damage caused by any repair or disassembly that has not been carried out by a CHANEL boutique, an authorized CHANEL retailer or a watch workshop authorized by CHANEL.

- Wear and tear resulting from the normal use and aging of the watch.
- Leather straps, given the specific nature of these items.

This guarantee does not affect your statutory rights and/or the application of any relevant laws or regulations. To benefit from the CHANEL International Guarantee, you must return your watch to a CHANEL boutique or an authorised CHANEL retailer. This guarantee only becomes applicable on presentation of the CHANEL International Guarantee Certificate, duly completed, dated and signed by an authorised CHANEL retailer.

REPAIR GUARANTEE

This guarantee is applicable when your watch needs to be repaired. The repair, carried out exclusively in a CHANEL watchmaking workshop or a watch workshop authorised by CHANEL, is guaranteed for 12 months, subject to relevant laws or regulations where applicable.
This repair guarantee is independent of the Authenticity Certificate and the CHANEL International Guarantee that are issued at the time of purchase.
This repair guarantee excludes:
- Damage caused by accidents or by misuse of the watch (violent shocks, crushing, rough handling of the clasp, etc.)

- Damage caused by any repair or disassembly that is not carried out by a CHANEL Boutique, an authorised CHANEL retailer or a watch workshop authorised by CHANEL.
- Wear and tear resulting from the normal use and ageing of the watch.
- Leather straps, given the specific nature of these items.

This guarantee only becomes applicable on presentation of the CHANEL Repair Guarantee Card, duly completed, dated and signed by the CHANEL watchmaking workshop or by a watch workshop authorised by CHANEL. This card is returned to you with your repaired article.

AUTHENTICITY

Developed and assembled in the CHANEL watchmaking workshops at La Chaux-de-Fonds, Switzerland, CHANEL watches contain components that meet the most demanding technical quality standards of Swiss watchmaking.

Only products purchased in a CHANEL boutique or in an authorised CHANEL retailer are guaranteed to be authentic.

Similarly, only authentic CHANEL watches will be repaired.

>Click here to find your nearest CHANEL boutique or authorized CHANEL retailer.

STOLEN WATCHES

In the event that your watch is stolen, please contact a CHANEL boutique or authorized retailer.