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CARE & MAINTENANCE RECOMMENDATIONS

CHANEL jewellery pieces are created using exceptional gemstones and precious metals, and are selected for their aesthetic quality and rarity.
To preserve their beauty, you are advised to give them very special care and handle them with delicacy.
By observing a few precautions for use and maintenance, you will be able keep your jewellery in perfect condition for a long time.

WEARING YOUR PIECE OF JEWELLERY

The precious stones and metals which compose your CHANEL piece of jewellery are delicate materials.
Choose your piece of jewellery according to your activities.

It is best to avoid wearing your jewellery in the following situations:

  • When washing your hands, in order to avoid soap deposits slipping into small crevices and tarnishing your piece of jewellery.
  • When doing activities requiring the use of corrosive products (gardening, cleaning, dishwashing…) in order to avoid damaging the stones that adorn your piece of jewellery.
  • When practicing sports, in order to avoid impacts and scratches.

It is also best to avoid:

  • Exposing jewellery to strong heat: temperature changes can irreversibly damage precious stones.
  • Putting on perfume and make-up while wearing your jewellery: chemical ingredients contained in cosmetics are harmful to certain stones.

CHECKING YOUR PIECE OF JEWELLERY

Pieces of jewellery can get scratched through contact with each other. It is therefore strongly recommended to store each piece of jewellery individually in its case or travel pouch.

Be sure to always close your chain clasp to avoid the formation of knots.

CHECKING YOUR PIECE OF JEWELLERY

Simple actions allow you to check the condition of your piece of jewellery.

Before wearing it:

  • Check that the clasp works perfectly.
  • Check that stones are maintained correctly. To do so, delicately pass your finger over the stones. If they are moving, our jewellers should adjust the setting.
  • Check that the silk thread of your pearl necklace is not loose. If so, a pearl re-stringing service on a new silk thread is necessary.


If there is any doubt, it is recommended you drop off your piece of jewellery to a CHANEL boutique where it will be examined by our jewellery experts.

TAKING CARE OF YOUR PIECE OF JEWELLERY

To preserve their brilliancy, special care must be given to each type of gemstone based on their mineral properties. Every year, we recommend you bring in your piece of Jewellery to a CHANEL Fine Jewellery boutique. It will be closely taken care of by our expert jewellers.

Advice for each type of stone or precious material is further detailed in the next chapter.

PRECIOUS MATERIALS

Gold

To avoid scratches, keep your gold jewellery from rubbing against other set pieces of jewellery. Polishing and rhodium plating for white gold return the material to its near original shine and remove marks of wear and tear. Do not hesitate to come into a CHANEL Fine Jewellery boutique to request these services.
Clean your gold jewellery with warm water and a soft brush before drying it with a soft cloth.

Platinum

To avoid scratches, keep your gold and platinum jewellery from rubbing against other set pieces of jewellery. Clean your platinum jewellery with warm water and a soft brush before drying it with a soft cloth.

CERAMIC

Non oxidising material, ceramic is hard to scratch.
However, deposits of materials giving the appearance of scratches can form upon contact with other pieces softer than ceramic, such as gold or titanium. A simple cleaning in our workshops can remove these marks. Clean your ceramic jewellery with warm water and a soft brush before drying it with a soft cloth.

PRECIOUS STONES

DIAMOND

A diamond can only be scratched by a diamond but it easily scratches every other metal or stone with which it comes into contact. In order to avoid scratching, it is recommended not to wear multiple pieces of jewellery on the same finger or wrist. Despite its hardness, the diamond remains a delicate stone, likely to break in the event of a strong impact.
Clean your diamond with warm water and a soft brush before drying it with a soft cloth.

EMERALD

Particularly sensitive to temperature changes, avoid exposing your emerald to thermic shocks or extreme heat sources.
Emerald is a delicate stone. It requires particular care, only available through our expert jewellers. We therefore ask that you visit a CHANEL Fine Jewellery boutique for any maintenance of your emerald-set jewellery.

RUBY

Clean your ruby with warm water and a soft brush before drying it with a soft cloth.

SAPPHIRE

Clean your sapphire with warm water and a soft brush before drying it with a soft cloth.

SEMI-PRECIOUS STONES

Agate

Agate is sensitive to thermic changes, cosmetics (creams, perfumes…), detergents and cigarette smoke. By penetrating the stone, these products may change its colour.
Clean your agate with warm water and a soft brush before drying it with a soft cloth.

Amethyst

Particularly sensitive to temperature changes, avoid exposing amethyst to thermic shocks or extreme heat sources.
Clean your amethyst with warm water and a soft brush before drying it with a soft cloth.

Aquamarine

Particularly sensitive to temperature changes, avoid exposing aquamarine to thermic shocks or extreme heat sources.
Clean your aquamarine with warm water and a soft brush before drying it with a soft cloth.

Chalcedony

Sensitive to light, chalcedony’s colour can fade. In order to preserve the colour of your stone, avoid exposing it to extreme light sources.
Clean your chalcedony with warm water and a soft brush before drying it with a soft cloth.

Citrine

Despite its sturdiness, citrine is sensitive to intense heat and acidity. Avoid contact with acidic products as well as prolonged exposures to high temperatures.
Clean your citrine with warm water and a soft brush before drying it with a soft cloth.

Iolite

Clean your iolite with warm water and a soft brush before drying it with a soft cloth.

Onyx

Onyx is sensitive to thermic changes, cosmetics (creams, perfumes…), detergents and cigarette smoke. By penetrating the stone, these products may change its colour.
Clean your onyx with warm water and a soft brush before drying it with a soft cloth.

Opal

Opal must not suffer any intense thermic shock nor be exposed to dry heat, which would risk dehydrating it. Contact with chemical products may also dry it out and alter its iridescence. Over the course of its life, an opal’s weight can vary due to water loss. This is a naturally occurring phenomenon.
Clean your opal with a soft cloth.

Peridot

Peridot is a stone sensitive to thermic shocks. Avoid exposing your piece of jewellery to violent temperature changes or extreme climates, it might damage it.
Clean your peridot with warm water and a soft brush before drying it with a soft cloth.

Quartz

Clean your quartz with warm water and a soft brush before drying it with a soft cloth.

Spinel

Clean your spinel with warm water and a soft brush before drying it with a soft cloth.

Tanzanite

Tanzanite is a delicate stone which is particularly sensitive to shocks, scratches and violent temperature changes.
Clean your tanzanite with warm water and a soft brush before drying it with a soft cloth.

Topaz

Like diamonds, topaz is a very hard stone but it is likely to crack from a violent impact. Keep your topaz away from chemical products and from light which may alter its colour.
Clean your topaz with warm water and a soft brush before drying it with a soft cloth.

Tourmaline

Clean your tourmaline with warm water and a soft brush before drying it with a soft cloth.

PEARLS

Pearl is an organic material which needs to be worn regularly and is very sensitive to chemical substances. In order to preserve its brilliance, avoid putting it in contact with cosmetics that could alter the shine (perfumes, creams…). Store your pearl jewellery in its original case, away from other pieces of jewellery and covered with a soft cloth in a humid place.
To humidify the air, you can also put a small glass of water close to your piece of jewellery.
Clean with a damp soft cloth.