Each CHANEL Fine Jewellery piece is subject to the legal warranties currently in force. The following are not covered by these warranties:

  • Damage resulting from accidents or from inappropriate or abusive use of a piece of jewellery
  • Damage resulting from repairs or dismantling not undertaken by a CHANEL boutique
  • The consequences of normal wear and the ageing of a piece of jewellery.

    Beyond these warranties, CHANEL Fine Jewellery is present throughout the life of your jewellery to undertake all possible repairs.

You may visit any CHANEL boutique in order to allow one of our experts to examine your jewellery. To find the boutique nearest you, see our store locator or contact us.


Your piece has been crafted in our Fine Jewellery workshops, where we meticulously attend to every stage of the production process. We hereby certify that this CHANEL Fine Jewellery piece is made of Gold (750 ‰) or Platinum (950 ‰).

It is only by purchasing a piece of jewellery at a CHANEL boutique that its authenticity can be guaranteed. Similarly, only authentic CHANEL jewellery pieces are eligible for repairs.

Find the CHANEL boutique nearest you.

Stolen jewellery

In the event that your CHANEL jewellery piece is stolen, please contact the CHANEL boutique of your choosing.